I got the same problem as your wife approached, at first shasi personally there to inspect the cause & my car. Lucky i had taken the picture, and the next day i called up Mr Lim how they going to compensate back the loss to me, because i try to go washing & wax also cannot remove it. And Mr lim asked me to give him the photo & he will pass it to main-con to claim back the money.
Every week i will call Mr lim once to check on my claim status, the bill cost me RM399 for fully wax & polish for twice. And then he ask me to call main-con mr low to follow up, he told me that he just a middle man only, not under management responsible. I was wonder that time, if this is not the management responsible, then who else??? Developer?? After few days later, i try to call Mr Low and follow up on my compensation, but he always said he is busy and ask me to look for Yong.
I think i had been follow up with with them close to 1 1/2 months, & i called Mr Lim again, he try to scare me away, he said my Low told him i'm very irritated him (come on, i just called him once a week, not everyday), and I'm very demanding. (Walow, Am i?? I just chasing back my lost to them) And Mr Lim give me an example, because i'm a banker he said if let say my customer don accept my offer, what i'm going to convince my customer?? Lowest the package right??? Then he ask me to lowest my bill to certain amount & discuss with Mr Low again, because they said the bill too expensive already. For me, i don care whether is cheap or expensive, i just want my car turn back to originally. I ask mr lim opinion can i complain to Akisama ?? he said better don because they will not entertain it.
Fine, I wait till the week of before new year, Mr Low always said busy, I told myself i cant tolerate them anymore, i called up Akisama, look for Manager & told him the whole incident. He said how come they not follow up, when i put down the called, i sms to Mr Low, and told him that i have already complaint up to Akisama Office, if you still not settle to me, they will take action already. after 5 minutes, Mr Yong call me ask me where he should pass me the money. (see now only efficient)
But They still not willing to pay me the full amount, ask me to give discount, at the end i got back RM300 at least better than nothing. Somemore, i still need to listen the nonsense from Mr Yong said Y so expensive la, the stain so easy to remove... (Bullshit)
I think next time anything also we complain to Akisama there, they will be more efficient to carry their responsible ....
_________________
posted by member Jane Chew - Read HERE
Every week i will call Mr lim once to check on my claim status, the bill cost me RM399 for fully wax & polish for twice. And then he ask me to call main-con mr low to follow up, he told me that he just a middle man only, not under management responsible. I was wonder that time, if this is not the management responsible, then who else??? Developer?? After few days later, i try to call Mr Low and follow up on my compensation, but he always said he is busy and ask me to look for Yong.
I think i had been follow up with with them close to 1 1/2 months, & i called Mr Lim again, he try to scare me away, he said my Low told him i'm very irritated him (come on, i just called him once a week, not everyday), and I'm very demanding. (Walow, Am i?? I just chasing back my lost to them) And Mr Lim give me an example, because i'm a banker he said if let say my customer don accept my offer, what i'm going to convince my customer?? Lowest the package right??? Then he ask me to lowest my bill to certain amount & discuss with Mr Low again, because they said the bill too expensive already. For me, i don care whether is cheap or expensive, i just want my car turn back to originally. I ask mr lim opinion can i complain to Akisama ?? he said better don because they will not entertain it.
Fine, I wait till the week of before new year, Mr Low always said busy, I told myself i cant tolerate them anymore, i called up Akisama, look for Manager & told him the whole incident. He said how come they not follow up, when i put down the called, i sms to Mr Low, and told him that i have already complaint up to Akisama Office, if you still not settle to me, they will take action already. after 5 minutes, Mr Yong call me ask me where he should pass me the money. (see now only efficient)
But They still not willing to pay me the full amount, ask me to give discount, at the end i got back RM300 at least better than nothing. Somemore, i still need to listen the nonsense from Mr Yong said Y so expensive la, the stain so easy to remove... (Bullshit)
I think next time anything also we complain to Akisama there, they will be more efficient to carry their responsible ....
_________________
posted by member Jane Chew - Read HERE
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